Special Facilities
Special Facilities for Disabled Customers
For disabled customers, special facilities for access and an Express Counter are tailored for them at the Customer Centre.
Teleloop System
For the convenience of the hearing-impaired customers to communicate with our frontline staff, a teleloop system has been set up at the counter at our Customer Centre. The teleloop system enables hearing-impaired customers with a hearing-aid device to talk and listen to the Customer Services Representative without being disturbed by the noise from the surroundings.