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Electricity Account Processing GuideMoving To New PremisesBilling and Payment 
Use of Electricity 
Moving Out From Premises 
Deposit Refund
Electricity Account Processing Guide

Moving To New Premises

Electricity supply is available at my new premises and there is no alteration made to the existing installation and / or the supply loading or
Electricity supply at my new premises has been disconnected for not more than four months and there is no alteration made to the existing installation and / or the supply loading


Please arrange transfer of account of the new address to make it under your name.
In most of the cases, you can arrange the transfer of account by

Notice in Advance

Please give one working day advance notice.

What will Hongkong Electric do on the transfer effective date?

We will take a meter reading and connect electricity supply (if electricity supply is not available). It is not necessary to make appointment with us for taking meter reading unless the electricity meter is inside the premises.

How about deposit?

A deposit is required as security for future use of electricity. The required deposit is equivalent to 60 days estimated consumption, and the estimation is based on the loading of appliances and the main switch rating. The deposit will be refunded to the registered customer upon termination of account.