There is alteration made to the existing installation and / or the supply loading at my new premises or
Electricity supply at my new premises has been disconnected for more than four months
Please apply for new supply. We will inspect the installation at the customer's premises before connection of supply.
In most of the cases, you can apply for new supply by:
Inspection on the Installation of the Customer's Premises
- You may make appointment for installation inspection with us if you have submitted the application for new supply.
- The registered electrical contractor / worker should submit a copy of the duly completed "Work Completion Certificate (WCC)" on or before the installation inspection and the registered electrical worker of the appropriate grade should be present on site during the installation inspection.
Connection of Supply
- Normally, upon satisfactory installation inspection, electricity supply will be connected immediately. If the result is unsatisfactory, re-inspection is required and re-inspection fees will be levied.
- If the application for supply requires extra equipment and / or application for official permits, it may take a longer time and service charge may be required.
- If an installation is connected to communal rising mains and its main switch rating has to be increased, "CI Form 140" should be submitted to confirm that it is agreed by the owner of rising mains.
How about deposit?
A deposit is required as security for future use of electricity. The required deposit is equivalent to 60 days estimated consumption, and the estimation is based on the loading of appliances and the main switch rating. The deposit will be refunded to the registered customer upon termination of account.