To open an account or to request for other account-related services, you may fill in the electronic form and submit to us for processing, or download the respective form for completion.  Please read the procedures and terms of various applications before filling in the form.

If you are not sure with the kind of form which should be completed for your account, please go through the ‘Electricity Account Processing Guide|Electricity Account Processing Guide’.  It is an interactive and user-friendly guide on handling of electricity accounts and other related matters.

Application	Electronic Form	Download Form
Application for Supply / Transfer	LinkApplication for Supply / Transfer	(PDF FormatApplication for Supply / Transfer : 244KB)	ProcedureApplication for Supply / Transfer
Connecting Renewable Energy Power System to Grid		(PDF FormatGrid Connected REPS  : 92KB)	Notes for ApplicationNotes for Application
Termination of Account	LinkTermination of Account	(PDF FormatTermination of Account : 148KB)	ProcedureTermination of Account
Special Meter Reading	LinkSpecial Meter Reading
Change of Postal Address	LinkChange of Postal Address
Change of Bill Language	LinkChange of Bill Language
Report Meter Reading	LinkReport Meter Reading
Group Billing Service	LinkGroup Billing Service	(PDF FormatGroup Billing Service : 266KB)	Terms and Conditions Governing Group Billing Service
Round Up Bill for the Community Chest	LinkRound Up Bill for the Community Chest
Appointment of Customer Installation Inspection	LinkAppointment of Customer Installation Inspection
Autopay
Savings or Current Accounts		(PDF FormatAutopay Form : 230KB)
COMPASS VISA / DBS Credit Cards (For Domestic Customers Only)		(PDF Format : 492KB)
Bank of China Credit Cards (For Domestic Customers Only)		(PDF Format : 1181KB)
Customer Installation Inspection Forms
CI121 Appointment for Inspection		(PDF FormatCI121 Appointment / Change of Re-inspection Date : 76KB)
CI135 Confirmation of No Double Metering		(PDF FormatCI135 Confirmation of No Double Metering : 76KB)
CI136 Undertaking on Temporary Load Limitation and Transfer to New Supply Source		(PDF FormatCI136 Undertaking on Temporary Load Limitation and Transfer to New Supply Source : 70KB)
CI137 Request for Advance Installation Inspection		(PDF FormatCI137 Request for Outside Office Hour Service(Inspection of Electrical Installation*/Meter Fixing*) : 76KB)
CI138 Confirmation of No Alteration / Addition on Electrical Installation		(PDF FormatCI138 Confirmation of No Alteration/Addition on Electrical Installation : 64KB)
CI139 Confirmation of Compliance to Relevant Government Ordinances and Regulations (Exempted Installation)		(PDF FormatCI139 Confirmation of Compliance to Relevant Government Ordinance and Regulations(Exempted Installation) : 70KB)
CI140 Confirmation of Agreement from Owner of Rising Mains for Connection of Electrical Installation with an Increased Current Demand		(PDF FormatCI140 Confirmation of Agreement from Owner of Rising Mains for Connection of Electrical Installation with an Increased Current Demand : 95KB)
CI141 Approved Loading Enquiry		(PDF FormatCI141 Approved Loading Enquiry : 75KB)
CI142 Request for Payment of Service Charges on Behalf of the Registered Customer		(PDF FormatCI142 Request for Payment of Re-inspection Fee on Behalf of the Registered Customer : 64KB)
CI144 Metering Point Not Close To Source of Supply		(PDF FormatCI144 Metering Point Not Close To Source of Supply : 77KB)
CI146 Application for Installation of Check Meter(s) for Consumption Monitoring Purpose		(PDF FormatCI 146 Application for Installation of Check Meter(s) for Consumption Monitoring Purpose : 66KB)
CI148 Request for Non-office Hour Metering Work		(PDF FormatCI148 Request for Non-office Hour Metering Work  : 68KB)
CI509 Request for Temporary Shutdown of Supply		(PDF FormatCI509 Request for Temporary Shutdown of Supply : 52KB)
DP1 Supply Number Details		(PDF FormatDP1 Supply Number Details  : 125KB)
Application for Concessionary Tariff Schemes
Concessionary Tariff Scheme for the Elderly		(PDF FormatFor the Elderly : 254KB)
Concessionary Tariff Scheme for the Disabled		(PDF FormatFor the Disabled : 302KB)
Concessionary Tariff Scheme for Single-Parent Families		(PDF FormatFor the Single-Parent Families : 233KB)
Concessionary Tariff Scheme for the Unemployed		(PDF FormatFor the Unemployed : 203KB)
Other Service Requests	LinkOther Service Requests