Account-On-Line Service
Opening an Account & Other Service Requests 
Billing, Payment & Electricity Tariffs 
Electricity@Home
Concessionary Tariffs & Other Special Services 
Customer Service Standards 
Supply Rules, Guide to Connection of Supply & e-REW Express 
Service Centres & Customer Hotlines 
Customer Suggestions/Liaison 
Electricity Account Processing Guide
Application for Supply/Transfer
Connecting Renewable Energy Power System to Grid
Termination of Account
Special Meter Reading
Change of Postal Address
Change of Bill Language
Report Meter Reading
Group Billing Service
Round Up Bill for the Community Chest
Appointment of Customer Installation Inspection
Autopay
Customer Installation Inspection Forms
Application for Concessionary Tariff Schemes
Other Service Requests
E-billing
Go Low Carbon Use e-bills
How to Read Bill
How to Pay Bill
FAQs - About Your Bills
Tariff Table
Concessionary Tariff Schemes
SMS Enquiry Service
Large-Font Bill & Booklet
Braille Bills & Brochures
Audio Guide on Customer Services
'Life-Support Equipment Users' Registration
Special Facilities
Customer Service Standards
Customer Service Standards Brochure
Customer Services Policy
Statement of Customer Data Policy
Supply Rules
Guide to Connection of Supply
e-REW Express
Customer Centre
Central Pay-in Centre
Useful Telephone Numbers
Customer Suggestions
Customer Liaison Group
Account-On-Line Service
Opening an Account & Other Service Requests 
Billing, Payment & Electricity Tariffs 
Electricity@Office
Setting Up Business in HK - About Electricity
Customer Service Standards 
Supply Rules, Guide to Connection of Supply & e-REW Express 
Service Centres & Customer Hotlines 
Customer Suggestions/Liaison 
Electricity Account Processing Guide
Application for Supply/Transfer
Connecting Renewable Energy Power System to Grid
Termination of Account
Special Meter Reading
Change of Postal Address
Change of Bill Language
Report Meter Reading
Group Billing Service
Round Up Bill for the Community Chest
Appointment of Customer Installation Inspection
Autopay
Customer Installation Inspection Forms
Other Service Requests
E-billing
Go Low Carbon Use e-bills
How to Read Bill
How to Pay Bill
Tariff Table
Customer Service Standards
Customer Service Standards Brochure
Customer Services Policy
Statement of Customer Data Policy
Supply Rules
Guide to Connection of Supply
e-REW Express
Customer Centre
Central Pay-in Centre
Useful Telephone Numbers
Customer Suggestions
Customer Care Manager Programmes
Notices, Announcements & Circulars
Financial Reports 
Financial Highlights & Statistics 
Major Investments Outside Hong Kong
Stock Information 
Credit Ratings
Corporate Governance
Memorandum & Articles of Association
Annual Reports
Interim Reports
Financial Summary
Statistics
Dividends Information
Financial Calendar
Stock Prices & Charts
Registrar Information
ADR Information
Press Releases
Newsletters
Media Contacts
Media Registration
Information on Electrical Appliances 
Electric Vehicles
Home Management Centre 
Home Management Courses 
Commercial Kitchen Equipment
Commercial Water Heating & Others
Domestic Appliances
Tips for Purchasing & Using Electrical Appliances
Tips on Domestic Electrical Appliances Installation
Market News
Electrical Appliances Display Centre
Further Information & Support
News
Virtual Tour
Home Management Centre Club
Electric Cooking
Cooking Tips
Domestic Kitchen Appliances
HMC Services
Contact Us
Course Information
Enrolment
Community Services
Outstanding Third Age Citizens Award
HK Electric Volunteers Team
HK Electric Clean Energy Fund
Smart Power Campaign
Green Hong Kong Green
Green Lamma Green
Energy Efficiency & Conservation 
Virtual Tour of Facilities
Play & Learn
e-Card
Smart Tips for Energy Efficiency
Demand Side Management
Environmental Protection 
Quality Management 
Health & Safety Management 
Social & Environmental Report
Environmental Policy
How We Care For Our Environment
Offshore Wind Farm Development
Quality Policy
ISO 9000
HOKLAS Accreditation
Health and Safety Policy
Health & Safety Organization
International Standard and External Certification
Safety Promotion and Training
Statistics
Prevent Damage on Electricity Supply Lines
Other Health & Safety Web Sites
Hongkong Electric Holdings Limited 
Vision, Mission and Core Values
Careers
Scheme of Control Agreement
Supplier Information
Videos & Publications
Links
FAQs
The Board of Directors
Members of Board Committees
Senior Management
Contact Us
The Hongkong Electric Company Limited 
Hongkong Electric International Limited 
Associated Technical Services Limited 
Electricity Generation
Lamma Power Station Extension
Lamma Wind Power Station
Solar Power System
Transmission & Distribution
Distribution Planning
Customer Services
Supply Reliability
Contact Us
Major Investments Outside Hong Kong
Contact Us
Our Business
Our Expertise
Our Experience
Contact Us
Commercial Water Heating & Others

Commercial Water Heating & Others

Home  >  Electric Living  >  Information on Electrical Appliances  >  Commercial Water Heating & Others  >  Water Heating Systems

Successful Cases

Case A

A Hotel with around 600 rooms, which is located in Hong Kong Island, replaced its gas-fired hot water boilers with HEC’s recommended hybrid heat pump and electric heater system in 2002. Its achievement is quoted as below:

  1. Energy saving

    The monthly average MJ energy consumption of the new hybrid system is 60% less than that of the original gas boiler system. Moreover, the water-to-water heat pumps extract heat from the returned chilled water and lower its temperature from 12°C to 8°C. Thus, additional energy is saved from this cooling load.


  2. Environmental benefits

    The new hybrid system improves the air quality of the hotel nearby vicinity. After removal of the chimney, the outside walls of hotel is no longer darkened by the flue gas. By using the returned chilled water as the heating source, the water-to-water heat pumps also reduce the workload of the A/C plant and thus extend its equipment life.


  3. Reliability

    The new hybrid system has recorded 100% availability and fully met with the hotel’s requirement on hot water since its operation. At an extremely low air temperature of 7°C in winter, the heat pumps operated un-interruptibly with high efficiency. The system has incorporated a multiple level fail-safe design. It is divided into modules with totally 8 heat pumps and 4 electric flow heaters, each of these equipment acts as a backup for another.


  4. Space-saving

    The heat pumps and the electric flow heaters are small, compact and of modular design. Since fresh air supply and flue gas exhaust systems are not required, these electrical equipment are decentralized near the loading points. Additional space is allowed inside the plant room after re-arrangement of the equipment layout and elimination of gas ancillary equipment.


  5. Maintenance

    Since the hybrid system is relatively simple, clean and no bulk ancillary equipment is required, the annual maintenance fee quoted by the supplier is relatively low.

Case B


A hotel with nearly 800 rooms located in Hong Kong Island had been using diesel boilers to produce steam for its central hot water supply, space heating, steam-heated kitchen equipment and laundry plant since its operation for more than 30 years.  To counteract the roaring oil price, this hotel adopted our proposal to replace the diesel boilers in the following sequence:-
  1. In 2006, the hotel installed totally 1,000 kW heating capacity water-to-water heat pumps for central hot water supply as well as relieving the existing air-conditioning loads.
  2. In 2007, the hotel replaced all the existing central steam-heated kitchen equipment in all the restaurant outlets by electric kitchen equipment such as steam cabinets, tilting pans & soup boilers.  All the central steam heated laundry equipment was also replaced by de-centralised electric equipment.
  3. In 2008, the hotel dismantled the diesel boilers and installed immersed type water heaters in all the existing water storage tanks for space heating and as back-up for the central hot water supply.

The hotel operators are satisfied with the performance of our proposed electric equipment and no interruption to the hotel services had been incurred during the whole project implementation.  They are proud that their hotel no longer produces pollutants and is named one of the green hotels in the industry.

top