Account-On-Line Service
Opening an Account & Other Service Requests 
Billing, Payment & Electricity Tariffs 
Electricity@Home
Concessionary Tariffs & Other Special Services 
Customer Service Standards 
Supply Rules, Guide to Connection of Supply & e-REW Express 
Service Centres & Customer Hotlines 
Customer Suggestions/Liaison 
Electricity Account Processing Guide
Application for Supply/Transfer
Connecting Renewable Energy Power System to Grid
Termination of Account
Special Meter Reading
Change of Postal Address
Change of Bill Language
Report Meter Reading
Group Billing Service
Round Up Bill for the Community Chest
Appointment of Customer Installation Inspection
Autopay
Customer Installation Inspection Forms
Application for Concessionary Tariff Schemes
Other Service Requests
E-billing
Go Low Carbon Use e-bills
How to Read Bill
How to Pay Bill
FAQs - About Your Bills
Tariff Table
Concessionary Tariff Schemes
SMS Enquiry Service
Large-Font Bill & Booklet
Braille Bills & Brochures
Audio Guide on Customer Services
'Life-Support Equipment Users' Registration
Special Facilities
Customer Service Standards
Customer Service Standards Brochure
Customer Services Policy
Statement of Customer Data Policy
Supply Rules
Guide to Connection of Supply
e-REW Express
Customer Centre
Central Pay-in Centre
Useful Telephone Numbers
Customer Suggestions
Customer Liaison Group
Account-On-Line Service
Opening an Account & Other Service Requests 
Billing, Payment & Electricity Tariffs 
Electricity@Office
Setting Up Business in HK - About Electricity
Customer Service Standards 
Supply Rules, Guide to Connection of Supply & e-REW Express 
Service Centres & Customer Hotlines 
Customer Suggestions/Liaison 
Electricity Account Processing Guide
Application for Supply/Transfer
Connecting Renewable Energy Power System to Grid
Termination of Account
Special Meter Reading
Change of Postal Address
Change of Bill Language
Report Meter Reading
Group Billing Service
Round Up Bill for the Community Chest
Appointment of Customer Installation Inspection
Autopay
Customer Installation Inspection Forms
Other Service Requests
E-billing
Go Low Carbon Use e-bills
How to Read Bill
How to Pay Bill
Tariff Table
Customer Service Standards
Customer Service Standards Brochure
Customer Services Policy
Statement of Customer Data Policy
Supply Rules
Guide to Connection of Supply
e-REW Express
Customer Centre
Central Pay-in Centre
Useful Telephone Numbers
Customer Suggestions
Customer Care Manager Programmes
Notices, Announcements & Circulars
Financial Reports 
Financial Highlights & Statistics 
Major Investments Outside Hong Kong
Stock Information 
Credit Ratings
Corporate Governance
Memorandum & Articles of Association
Annual Reports
Interim Reports
Financial Summary
Statistics
Dividends Information
Financial Calendar
Stock Prices & Charts
Registrar Information
ADR Information
Press Releases
Newsletters
Media Contacts
Media Registration
Information on Electrical Appliances 
Electric Vehicles
Home Management Centre 
Home Management Courses 
Commercial Kitchen Equipment
Commercial Water Heating & Others
Domestic Appliances
Tips for Purchasing & Using Electrical Appliances
Tips on Domestic Electrical Appliances Installation
Market News
Electrical Appliances Display Centre
Further Information & Support
News
Virtual Tour
Home Management Centre Club
Electric Cooking
Cooking Tips
Domestic Kitchen Appliances
HMC Services
Contact Us
Course Information
Enrolment
Community Services
Outstanding Third Age Citizens Award
HK Electric Volunteers Team
HK Electric Clean Energy Fund
Smart Power Campaign
Green Hong Kong Green
Green Lamma Green
Energy Efficiency & Conservation 
Virtual Tour of Facilities
Play & Learn
e-Card
Smart Tips for Energy Efficiency
Demand Side Management
Environmental Protection 
Quality Management 
Health & Safety Management 
Social & Environmental Report
Environmental Policy
How We Care For Our Environment
Offshore Wind Farm Development
Quality Policy
ISO 9000
HOKLAS Accreditation
Health and Safety Policy
Health & Safety Organization
International Standard and External Certification
Safety Promotion and Training
Statistics
Prevent Damage on Electricity Supply Lines
Other Health & Safety Web Sites
Hongkong Electric Holdings Limited 
Vision, Mission and Core Values
Careers
Scheme of Control Agreement
Supplier Information
Videos & Publications
Links
FAQs
The Board of Directors
Members of Board Committees
Senior Management
Contact Us
The Hongkong Electric Company Limited 
Hongkong Electric International Limited 
Associated Technical Services Limited 
Electricity Generation
Lamma Power Station Extension
Lamma Wind Power Station
Solar Power System
Transmission & Distribution
Distribution Planning
Customer Services
Supply Reliability
Contact Us
Major Investments Outside Hong Kong
Contact Us
Our Business
Our Expertise
Our Experience
Contact Us
Safety Promotion and Training

Safety Promotion and Training

Home  >  Environment, Quality, Health & Safety  >  Health & Safety Management  >  Safety Promotion and Training

Safety Promotion and Training




Hong Kong Occupational Safety and Health Award

HK Electric achieved brilliant results again and scored two prestigious Gold awards at the 2009 Hong Kong Occupational Safety and Health (OSH) Award Forum, a leading annual safety promotion event in Hong Kong, on 9 October 2009. This is the sixth consecutive year HK Electric won Gold Award in this annual territory-wide safety promotion event. This annual safety promotional event was jointly organized by the Occupational Safety & Health Council, the Labour Department and eleven other prestigious local organizations. This year, the Forum was officiated by Mr. Matthew Cheung Kin Chung, GBS, JP, Secretary for Labour and Welfare. Among the 34 finalists short-listed from a record high of over 300 entries from 187 local utilities and reputable organizations, two were from HK Electric. The two papers were “Safety Management System – Caring & Strategic Approach in Fostering Safety Culture in HK Electric” from the Transmission and Distribution Division and “Social and Environmental Report --- Our Way to a Greener Future” from the Corporate Development Division and they won the Gold Awards in the “Safety Management System Award – Others” and “OSH Annual Report Award” respectively. The paper of safety management system was presented in the form of drama and was well-received in the award presentation ceremony. The drama demonstrated that HK Electric’s safety management system had adopted a caring and strategic approach in enhancing site safety. With the pro-active effort and participation of employees and contractors, the safety culture has been effectively fostered and site safety has also been further enhanced.



Mr. Matthew Cheung Kin-chung, GBS, JP, Secretary for
Labour and Welfare, addressing the audience at the
2009 Hong Kong Occupational Safety & Health Award Forum


Mr. Matthew Cheung Kin-chung, GBS, JP, Secretary for
Labour and Welfare, addressing the audience at the
2009 Hong Kong Occupational Safety & Health Award Forum


Mr. Matthew Cheung Kin-chung, GBS, JP, Secretary for Labour and Welfare presented the Gold Award of the "Safety Management System Award - Others" to HK Electric


Mr. Matthew Cheung Kin-chung, GBS, JP, Secretary for Labour and Welfare presented the Gold Award of the "Safety Management System Award - Others" to HK Electric


Mr. Cheng Yiu-tong, GBS, JP, Member of the Executive Council and President of the Hong Kong Federation of Trade Unions presented the Gold Award of the "OSH Annual Report" to HK Electric



Mr. Cheng Yiu-tong, GBS, JP, Member of the Executive Council and President of the Hong Kong Federation of Trade Unions presented the Gold Award of the "OSH Annual Report" to HK Electric


A photo of Mrs. Erika Hui Lam Yin-ming, JP, Deputy Commissioner for Labour (Occupational Safety and Health) with colleagues of HEC, the winner of Gold Award in the “Safety Management System Award – Others”, after the presentation ceremony



A photo of Mrs. Erika Hui Lam Yin-ming, JP, Deputy Commissioner for Labour (Occupational Safety and Health) with colleagues of HEC, the winner of Gold Award in the “Safety Management System Award – Others”, after the presentation ceremony


Year

Achievement Paper/Presentation More
2009 Gold Award in the Safety Management System Award – Others Safety Management System – Caring & Strategic Approach in Fostering Safety Culture in HK Electric 2009 ( : 245KB)
Gold Award in OSH Annual Report Award Social and Environmental Report - Our Way to a Greener Future --
2008 Gold Award in The Hong Kong Federation of Insurers Award for Excellence in OSH Post-Accident Care Programme for Employees 2008 (: 55KB)
Silver Award in OSH Annual Report Award Social and Environmental Report – A Blossoming Partnership --
Bronze Award in the Safety Enhancement Program Award Employee Wellness Programme for Occupational Injury Prevention in T&D --
2007 Gold Award in Safety Technological Achievement New 22kV Electricity Distribution System with Enhanced Occupational Health and Safety Designs 2007 (PDF FormatPDF FormatPDF Format : 270KB)
Bronze Award in Safety Management System Award - Others Natural Gas Safety Management System --
2006 Gold Award in Safety Technological Achievement and Silver Award in Best Presentation Application of Advanced Technologies in Enhancing Site Safety for Electric Power Delivery 2006 (PDF FormatPDF FormatPDF Format : 283KB)
Meritorious Award in Safety Promotion Safety Promotion --- Prevention of Damage to Underground Utility Services --
2005 Gold Award in the Safety Management System (Others) Group and Silver Award for Best Presentation Safety Management System Based Approach for Integrated Environmental, Quality, Health and Safety Management System for Power Transmission and Distribution Activities 2005 (PDF FormatPDF FormatPDF Format : 287KB)
2004 Gold Award in Safety Promotion Group Safety Promotion - Key to Fostering Organisation Safety Culture 2004 (PDF FormatPDF FormatPDF Format : 281KB)
Silver Award in Safety Technological Achievement Group Integrated Approach of Adopting Fire-risk-free Equipment and Remote Control for Ensuring Safe & Effective Electric Power Transmission and Distribution --
2003 Silver Award in the Safety Technological Achievement Group Innovative Cable Identification Methodology for Ensuring Safe Working on High Voltage Cables 2003 (PDF FormatPDF FormatPDF Format : 24KB)
2002 Silver Award in the Safety Technological Achievement Group and Meritorious Award for the Best Presentation Design & Application of Cable Handling Device for Enhancing Health and Safety of Hongkong Electric's Distribution Cable Installation Activities --
2001 Gold Award in the Safety Management System (Others) Group Road to OHSAS18001 – Hongkong Electric's Experience 2001 (PDF FormatPDF FormatPDF Format : 29KB)
Silver Award in the Safety Technological Achievement Group Improvement of Maintenance Works on Boiler Bottom Ash Disposal System for Minimising Risk of Accident --
2000 Silver Award in the Programme on Safety Management Group Hongkong Electric Inter-Division / Contractor Health & Safety Audit --
Silver Award in the Occupational Safety & Health Enhancement Projects Effective Application of Personal Protective Equipment for Power Transmission and Distribution Activities --
1999 Gold Award in the Occupational Safety & Health Enhancement Projects Group
Best Presentation Award
Safety Circle Scheme in Lamma Power Station --
Bronze Award in the Safety Management System Group Safety Management System for Transmission and Distribution of Electricity --

 top



Photo of all HK Electric colleagues after the Quiz

Photo of all HK Electric colleagues after the Quiz
HK Electric earned the Cup Champion and the Plate Champion as well as the Cup 2nd Runner-up in the 2009 Occupational Safety & Health Quiz co-organised by Occupational Safety & Health Council and Labour Department in September. A total of 142 teams from local utilities and organizations competed in the initial preliminary rounds, the Quarter Final and the Semi Final held on 11 and 12 July 2009. All our HK Electric teams performed exceedingly well. On 13 September 2009, one Generation team and one Transmission and Distribution (T&D) team competed in the Cup Final, whereas another T&D team competed in the Plate Final at RTHK Studio 1. After keen competition in the Finals, Generation and T&D teams won the Cup Champion and Plate Champion respectively and another T&D team won the Cup 2nd Runner-up in the Cup Final. The Generation team also won the Highest Score Award in the Quiz with 625 marks scored in the preliminary round.

Year Achievement
2009 Cup Champion, Cup 2nd Runner-up and Plate Champion
2008 Cup Champion and Cup 2nd Runner-Up
2007 Cup Champion, Cup 1st Runner-up and Cup 2nd Runner-up
2006 Cup Champion, Cup 1st Runner-up, Cup 2nd Runner-up and
Plate Champion
2005 Cup Champion, Plate 1st and 2nd Runner-up
2004 Plate Champion and Plate 2nd Runner-Up
2003 Cup Champion, Cup 1st Runner-up and Plate Champion
2002 Cup Champion, Cup 1st Runner-up and Plate Champion
2001 Cup Champion, Cup 1st Runner-up, Cup 2nd Runner-up and
Plate Champion
2000 Cup Champion, Cup 1st Runner Up and Plate Champion
1999 Champion
1998 Champion
1997 Champion

top


The 4th Regional (Guangdong, Hong Kong & Macau) Safety Quiz 2007


A group photo of Hongkong Electric colleagues
after the Quiz

A group photo of Hongkong Electric colleagues
after the Quiz
The 4th Regional (GuangDong, Hong Kong & Macau) Safety Quiz was held at Studio 1 of Hong Kong TVB on 26th October 2007.

The Quiz was jointly organized by the Hong Kong Occupational Safety & Health Council (OSHC), Bureau of Work Safety of Guangdong Province, and the Macau Labour Affairs Bureau.

The Hongkong Electric team, being the Cup Champion of the 2006 Occupational Safety & Health Quiz, represented Hong Kong to compete in the Enterprise Division of the Regional Safety Quiz. Throughout the competition, HK Electric team demonstrated their excellent occupational health and safety knowledge and ended up as the 1st runner-up in the competition, losing marginally to the GuangDong team.




 


top


Beijing - Hong Kong Safety Quiz 2004

Hongkong Electric's Team Members Receiving the Awards
Hongkong Electric's Team Members
Receiving the Awards
Hongkong Electric's Team Members Receiving the Awards
Hongkong Electric's Team Members
Receiving the Awards

HEC is proud of being the champion at the 2002 and 2003 Occupational Safety & Health Quiz. Because of this achievement, HEC was invited by the Occupational Safety & Health Council (OSHC) to send two teams to represent Hong Kong in the first-ever Beijing - Hong Kong Safety Quiz 2004. The quiz was jointly organised by Beijing Municipal Bureau of Safety Production Supervision and OSHC. In the quiz, HEC was arranged to compete with the best three Beijing teams in Beijing on 21st June 2004. The three Beijing teams had undergone challenging competition as well before competing against HEC teams. Some 400,000 people from 16 districts and 52 major organizations took part in the preliminary rounds of the Quiz in Beijing. After rounds of competition, the three Beijing teams had out-performed all other teams and selected to represent Beijing in the Beijing - Hong Kong Safety Quiz 2004.

The HEC teams performed at their best and after a series of challenging competitions, the two HEC Teams finally won the Silver Award and Bronze Award in this widely-recognized Safety Quiz. The Safety Quiz was broadcasted in China's CCTV 4 in end June and early July 2004 for nation-wide safety promotion purposes.

 

top


Hongkong Electric won the champion in 2002 Inter-Company Safety Quiz
Hongkong Electric won the
champion in 2002 Inter-Company
Safety Quiz
Hongkong Electric won the champion in 2002 Inter-Company Safety Quiz
Hongkong Electric won the
champion in 2002 Inter-Company
Safety Quiz

The Inter-company Safety Quiz competition was organized to promote safety awareness and knowledge and was participated by 9-10 utilities and major companies in Hong Kong. It was an annual event and had been held consecutively from 1994 to 2002. Hongkong Electric won the cup championship for 6 years (i.e. 1996 - 1998 and 2000 - 2002) out of the eight annual events.

Year Achievement
2002 Cup Champion
2001 Cup Champion
2000 Cup Champion
1999 First Runner-Up
1998 Champion
1997 Champion
1996 Champion
1995 First Runner-Up

top


Safety Incentive Schemes are introduced within the Company to motivate and arouse safety awareness and participation among employees. These schemes are tailored to meet specific objectives and being reviewed regularly.

The Schemes are:

  • Establish Safety Excellence Club for groups within the Company that have attained over one year accident-free record.
  • Hold Accident-free Safety Draws within T&D and Generation.
  • Introduce Safe Driving Incentive Scheme to promote safe driving practices.

top


Since July 1997, the Company has implemented a Scheme called 'Safety Circle' in the Lamma Power Station with the aims of promoting active involvement of front-line employees in occupational safety and health activities.


The concept of Safety Circle comes from 'Quality Circle'. Front-line employees of the same section or team form themselves into safety circles. These safety circles hold meetings regularly and organize various activities. Circle members can solve their safety problems at their workplaces through identification, investigation and analysis. By this Scheme, front-line employees are always encouraged to put forward safety suggestions to further improve the safety management of the Company.


The Scheme was well received by Generation employees. Many innovative ideas for enhancing occupational safety & health performance were developed by the participants. In 1999, Hongkong Electric submitted The Safety Circle Scheme as an entry to compete in the first Occupational Safety and Health Enhancement Forum organized by the Occupational Safety and Health Council. The result was very encouraging. The entry won two awards for HEC -- the Gold Award of the OSH Project Group and the Best Presentation Award.


From early 2001, 'Safety Circle Scheme' was renamed to 'Quality & Safety Circle Scheme'. The new name is to reflect the expanded scope of the Scheme to include quality aspects.


From early 2004, the scheme was renamed to 'Environmental, Quality, Health & Safety (EQHS) Circle Scheme'. The scope of the Scheme had been extended to include environmental protection.


top



Safety Charter

Safety Charter

Our Company signed the Occupational Safety Charter launched by the Labour Department to show our support for the government's policy of promoting industrial safety among employers, employees and the community in 1997.


The aim of the charter is to encourage close co-operation between employer and employees to provide a safe working environment to safeguard the life and health of everyone at work.


Managing Director Mr. K.S. Tso signing the safety charter
Managing Director
Mr. K.S. Tso signing
the safety charter

Managing Director Mr. K.S. Tso signing the safety charter
Managing Director
Mr. K.S. Tso signing
the safety charter

The safety charter was signed at a ceremony by our Managing Director Mr. K.S. Tso, Deputy Commissioner for Labour (Occupational Safety and Health) Dr. Lee Kai-fat and the Principal Consultant of the Occupational Safety and Health Council Dr. Louisa Wong.



top


Workplace Hygiene Charter

Workplace Hygiene Charter

Our Company signed the Workplace Hygiene Charter launched by the Occupational Safety and Health Council & Labour Department in August 2003.
 
The aim of the charter is to encourage the co-operation of the employer and employees to create a safe and hygiene workplace to safeguard the health of everyone at work.

top  



Ribbon Cutting Ceremony by the officiating party and T&D management in the Inauguration Ceremony of the T&D EHS Month 2009


Ribbon Cutting Ceremony by the officiating party and T&D management in the Inauguration Ceremony of the T&D EHS Month 2009

Other activities include publishing Health and Safety Guidebook and poster; organising Health and Safety Exhibition as well as Health and Safety Month for Transmission and Distribution (T&D) Division employees and contractors; producing health and safety video for T&D Division employees and contractors; producing HEC Safety Rules CD- Rom for Generation Division employees and contractors; producing Natural Gas Safety video for visitors and contractors; publishing a Natural Gas Safety booklet for maintenance personnel; organising and conducting various safety related seminars and training courses for HK Electric employees and conducting safety management study tours.

top