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Customer Suggestions/Liaison 
Electricity Account Processing Guide
Application for Supply/Transfer
Connecting Renewable Energy Power System to Grid
Termination of Account
Special Meter Reading
Change of Postal Address
Change of Bill Language
Report Meter Reading
Group Billing Service
Round Up Bill for the Community Chest
Appointment of Customer Installation Inspection
Autopay
Customer Installation Inspection Forms
Application for Concessionary Tariff Schemes
Other Service Requests
E-billing
How to Read Bill
How to Pay Bill
FAQs - About Your Bills
Tariff Table
Concessionary Tariff Schemes
SMS Enquiry Service
Large-Font Bill & Booklet
Braille Bills & Brochures
Audio Guide on Customer Services
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Customer Service Standards Brochure
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Statement of Customer Data Policy
Supply Rules
Guide to Connection of Supply
e-REW Express
Customer Centre
Central Pay-in Centre
Useful Telephone Numbers
Customer Suggestions
Customer Liaison Group
Account-On-Line Service
Opening an Account & Other Service Requests 
Billing, Payment & Electricity Tariffs 
Electricity@Office
Setting Up Business in HK - About Electricity
Customer Service Standards 
Supply Rules, Guide to Connection of Supply & e-REW Express 
Service Centres & Customer Hotlines 
Customer Suggestions/Liaison 
Electricity Account Processing Guide
Application for Supply/Transfer
Connecting Renewable Energy Power System to Grid
Termination of Account
Special Meter Reading
Change of Postal Address
Change of Bill Language
Report Meter Reading
Group Billing Service
Round Up Bill for the Community Chest
Appointment of Customer Installation Inspection
Autopay
Customer Installation Inspection Forms
Other Service Requests
E-billing
How to Read Bill
How to Pay Bill
Tariff Table
Customer Service Standards
Customer Service Standards Brochure
Customer Services Policy
Statement of Customer Data Policy
Supply Rules
Guide to Connection of Supply
e-REW Express
Customer Centre
Central Pay-in Centre
Useful Telephone Numbers
Customer Suggestions
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Keeping You Informed
Keeping You Informed

Keeping You Informed


At Hongkong Electric, we believe it is important for us to keep our customers and the public well informed of our services and activities. To know more about our latest developments, or to receive information on a regular basis, please click the links below:
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